Contact

Customer Support

We are here to answer your questions and concerns, and are happy to serve you. You will be able to find answers to most of your questions throughout our website. If you cannot find the answer you need, you can contact us by using the Online Support Form below.

Customer Service: 1-888-909-8081

Epic Magnetics Contact Form

Required: Full name

Email address

Optional: Phone number

Web address

Required: Subject

Message

Is fire hot or cold?
- Why ask? To confirm you’re a person

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Check this box if you want an email copy.

Secure and Accessible PHP Contact Form v.2.0WP by Mike Cherim & Mike Jolley.

Shipping Tip

Please note that not all items are in stock for immediate shipment. All of the items are handmade. Each item is made with the utmost attention to detail and with durability in mind. So please note that it could take 7-10 business days to fill your order.

International Shipping

We currently ship to the following countries outside the USA: Canada, Australia, New Zealand, Austria, Belgium, France, Great Britain, Germany, Netherlands, Sweden, Norway, Slovenia, Denmark, and Switzerland.

Return Policy

If you are not 100% satisfied with your purchase within 7 days of receipt you may return the item(s) for refund or exchange. Delivery confirmation is required on all returns. This protects both of us.